IT Support Internship

Job Responsibilities:

– Assist the IT support team in providing basic technical support services.
– Shadow experienced staff during on-site customer visits to learn procedures.
– Practice professional conduct and punctuality at all client locations.
– Learn and perform basic IT tasks including simple diagnostics, installations, and configurations under supervision.
– Gain hands-on experience with various equipment including computers, laptops, printers, and network devices.
– Develop communication skills through customer interactions with guidance from senior staff.
– Participate in team meetings and learn proper reporting procedures.
– Follow company procedures and policies with supervision.
– Learn documentation practices and assist with paperwork and equipment handling.

Requirements:

– Currently pursuing or recently completed certificate, diploma, or degree in IT or related field.
– Basic understanding of computer systems and troubleshooting concepts.
– Access to reliable transportation (public transportation acceptable initially).
– Personal smartphone for communication purposes.
– Eagerness to learn and develop technical problem-solving skills.
– Good communication skills and willingness to improve.
– Ability to follow instructions and work as part of a team.

Benefits:

– Hostel arrangement for qualified candidate (with MRT access).
– Comprehensive training and mentorship program.
– Valuable industry experience and skill development opportunities.
– Potential for permanent employment upon successful completion of internship.

Note:
This internship is specifically designed for students and fresh graduates seeking to gain practical experience in IT support. No prior professional experience required.