Executive, Telemarketing (PJ City)

If you are looking to excel and make a difference, take a closer look at us…

We are seeking Telesales Executives who are passionate about Sales and those who wish to fast-track their banking career.

Functional (job responsibilities)

• Engage customers for cross sell purpose via phone in promoting HLB credit cards / personal loan by using probing, qualifying and closing skills;
• Generate additional leads through referrals for acquiring New-To-Bank customers;
• Cross sell and up sell to existing customers with an array of credit card portfolio products;
• To explain HLB product offering, product promotions and to pre-qualify prospect based on specific credit criteria;
• To ensure daily and monthly productivity target is achieved and exceed sales performance indicators set by management;
  To maintain and uphold service standards ensuring it is complying to the compliance and consistency of Code of Conduct & Ethics policy in cards and personal loan acquisition effort at all times;
• Keeping abreast with competitive issues, products and the financial market;
• Active participation in providing feedback during discussions;
• Fostering positive relationship with team members within team and department;
• To carry out any other duties as directed by the management.

Organizational (organizational responsibilities)

• Adhering to department process and procedures in complying to audit, regulatory, and compliance;
• Respect the HLB culture & take an active role in the communities;
• Participate and display team work in all aspects of work, projects and assignments, Group Management Programs etc. at all times.

Education/Qualification

• Minimum SPM and above;
• Good communication and interpersonal skills.

Experience:

• 2 – 3 years in the sales industry, preferably in a Telemarketing environment, is an added advantage;
• Fresh graduates are welcome to apply;
• Good command of English / Bahasa Malaysia / Cantonese / Mandarin languages. Multi-lingual skill will be an added advantage.
• Able to work under pressure, aggressive and result-orientated;
• Vacancies are available at Hong Leong Bank, Tower A, PJ City Development, Petaling Jaya, Selangor (Office Base).