E-Commerce Operation Assistant

Jocom MShopping Sdn Bhd
Full Time

Job Description

  • To work closely with E-Commerce service provider.
  • Able to manage online Domestic platforms such as Lazada, Shopee and etc.
  • Update online stores and manage website content, such as products, promotions and etc.
  • Control, maintain and manage website backed such as upload photo, price adjustment and product details from time to time.
  • Prepare daily and weekly Platform Report
  • To manage and monitor website configuration and parameters.
  • Produce ad hoc analysis to answer questions; and identify trends, opportunities and risks in the business.
  • Create and execute an online launch plan (including ALL marketing) for new brands and assortments.
  • Execute content changes, which support omni-channel messaging supporting the stores.
  • Keen to Learn & Good career growth
  • Assist in ad hoc duties as and when required.
  • Responds to customer inquiries, concerns and requests regarding all products and services.
  • Inform customers of sales promotions and services, warranties or terms of sale, places and processes payments for orders, refunds or exchanges.
  • Communicates and coordinates with cross-functional departments as needed.

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