Account Management – ZALORA & SDMY

Job Responsibilities :   

The ideal candidate is a passionate, self-motivated and detail oriented team player who is committed to the success of our customers. You will focus on growing and developing existing platforms as well as generating new business by identifying, implementing and executing new strategies.

Commercial strategist

• Develop, monitor and manage an assigned portfolio of brands/account on the marketplaces platform.
• Formulate a sound commercial portfolio strategy, including range and pricing, and ensure key accounts to hit their sales targets.
• Evaluate performance on a daily, weekly and month basis to further optimize product, pricing and promotion decisions, as well as marketing spend.
• Plan, manage and execute Campaign Management with details (KPI, ROI, ROAS, Target audience & etc).

Relationship

• Establish strong relationships with SD partners ( Zalora, TiktokShop & etc), and support our activities on marketplaces platform.
• Support SD’s partners in their store launches, sales campaigns and brand events.
• Coordinate with other internal teams to ensure adequate support in areas like supply chain, customer service and marketing; ensure changes in our business create win-win scenarios for SD & business partners.

Skilled consultant

• Curate comprehensive trend knowledge and industry insights to drive category success.
• Develop channel marketing and promotions plans.
• Coach sellers in maximizing yield from our platform, and internal teams on optimal seller support.

Job Requirements :

• Bachelor’s Degree in related fields.
• Minimum 3 years of work experience in e-commerce, retail or business development role.
• Strong business judgment backed by analytical mindset and comfort generating and evaluating various forecasts, metrics, and analyses.
• Innovative problem-solving skills; dissecting root causes of problems and implementing solutions.
• Excellent interpersonal and communication skills, both written and verbal with proven ability to represent your organization in external meetings.
• Demonstrated ability to influence others, multi-tasking and meeting deadlines.
• A self-starter, takes ownership and passionate in driving results – comfortable in fast-moving entrepreneurial environment.
• Passionate in improving both customer and seller excellence.
• Team spirit and enthusiasm in daily development growth.