Interpreter – Team Lead (Khmer, Arabic & English)

Teleperformance
Remote Full Time

Job Description

Job Highlights

  • Work From Home (Permanent Arrangement)
  • Young, energetic and supportive team!
  • Diversified and inclusive culture, integrity & high performance

Job Description:

  • Managing the day-to-day activities & delegating tasks to the team.
  • Motivating the team to achieve organizational goals.
  • Developing and implementing a timeline to achieve targets.
  • Conducting training of team members to maximize their potential.
  • Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
  • Conducting quarterly performance reviews.
  • Creating a pleasant working environment that inspires the virtual team.

Requirements:

  • Excellent Communication skills ; a trilingual candidate) and team leadership skills, data driven/analytical, problem-solving skills.
  • Minimum 2 year of BPO supervisory / Team Lead experience.
  • Exposure to interpretation, working with US-clients in a service industry, working in a virtual environment, working night shifts, multi-lingual languages/team members is a plus.

Who is Teleperformance Malaysia?

Teleperformance in Malaysia is a multilingual hub that supports services in more than with 4 sites in Penang and Kuala Lumpur with more than 3,400 full-time employees today. Teleperformance in Malaysia is also Great Place to Work (GPTW) certified.

 

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