IT EXECUTIVE

Job Description:

• Installing and configuring computer hardware, software, systems, networks, printers and scanners. Must have expertise in latest Windows environment, TCP/IP networking and wifi networking. Coverage includes PCs used for PLC control of industrial machinery and security monitoring systems (e.g. NVRs/CCTV).
• Monitoring and maintaining computer systems and networks including ensuring their security and identifying potential cyber threats.
• Establishing internal IT security policies, procedures, guidelines, standards and activities. Educating end users on company procedures & security issues.
• Responding in a timely manner to service issues and technical support requests across the company (this may be in person or over the phone).
• Setting up new machines and accounts for new users. Managing user requests for access to networks and specific restricted applications/websites.
• Repairing and replacing equipment as necessary.
• Performing preventive maintenance, auditing and housekeeping of user machines. This includes checking and ensuring that all computers have antivirus running. To scan and clean-up virus infections and perform windows updates.
• Maintaining asset register of all IT equipment. Conducting warranty claims and coordinating vendor support for faulty equipment.
• Testing new technology and writing applications to help with automating tasks in the company using code or no-code platforms.